FAQ

Frequently Asked Questions

Table of Contents

  1. Who is Royalty Management Services?
  2. Where can I find Production Data reported to the State?
  3. Helpful Hints
  4. Troubleshooting
  5. Why is RMP slow at opening up my account?
  6. Questions and Answers

Who is Royalty Management Services?

Royalty Management Services, Inc. is a company that markets, sells, supports and demonstrates the Royalty Management Program.  This company has been in existence since 1995.

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Where can I find Production Data reported to the State?

State regulations require each producer to submit production data for each producing property/lease.  Production Data for each royalty property/lease reported to the State can be obtained by the royalty owner in many ways.  The most direct way is to contact the responsible state office and request the information.  Another way is to subscribe to a service that collects and publishes this data.  The following are frequently used services:

Colorado:    I.H.S. Energy Group, Denver, Colorado
                    Phone:  (800) OIL-DATA / (303) 595-7500    E-mail Address:  www.ihsenergy.com (not free)

Louisiana:   Department of Natural Resources, Baton Rouge, Louisiana
                     Phone:  (225) 342-5540    E-mail Address:  www.dnr.state.la.us  (free on-line service)

Oklahoma:  Oklahoma Corporation Commission - Oil & Gas Division, Oklahoma City, Oklahoma
                     Phone:  (405) 521-2302    E-mail Address:  www.occ.state.ok.us (free on-line service)

Texas:          Railroad Commission of Texas, Midland, Texas
                      Phone:  (915) 684-5581    E-mail Address:  www.rrc.state.tx.us (free on-line service)

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Helpful Hints

RMP Shortcuts:

Keyboard Shortcuts:   Tab Move forward from one entry blank to another or to the next button.
  Shift + Tab Move backward from one entry blank to another or to the next button.
  Ctrl + PgDn Go to last record in table view.
  Ctrl + PgUp Go to first record in table view.
  Ctrl + End Move to the last column in table view.
  Ctrl + Home Move to the first column in table view.
  Ctrl + U Mark current record to be deleted in table view
     
Editing Text:  Ctrl + Arrow Move one word.
  Ctrl + Backspace Delete previous word.
  Ctrl + T  Delete next word.
  Ctrl + Y  Delete current line.
  Ctrl + X Cut selected text.
  Ctrl + C Copy selected text.
  Ctrl + V Paste text from clipboard.
     
     
     
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Troubleshooting

 PROBLEMS

  

POSSIBLE SOLUTIONS
     
  • If RMP becomes a little quirky or becomes unstable
  
  • Select Rebuild Indexes and Reindex Files under Options on the toolbar, if this doesn't work, then you can re-install RMP.
Alerts/Error Messages:    
  • End of Table Encountered (data is outside of query boundary)
  
  • reset query
  • Database Engine Error
  
  • reboot computer
  • DB55Run
  
  • reboot computer
  • Idapi application running, you must exit all applications
  
  • Click EXIT, this will cancel the installation.  You must reboot your computer to be able to install RMP. 
Record Count:    
  • Rec B/4 (beginning of the record count)
  
  • push the arrow button to advance
  • Rec E/4 (end of the record count)
  
  • reset query
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Why is RMP slow at opening up my account?

When your record count becomes too large (ie. 30,000 payment records), RMP takes longer to process the data.  You may need to ARCHIVE data for previous years.  The data that is archived is the Payment Data and the In-Active Division Order records, based on a time frame.  The Archived Data is still accessible through the Table View for viewing the data, or can be restored through the Archive feature for one month, one year, etc.

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Questions and Answers

Data Entry Problems:

        Q.    Sometimes when I input data, why does my data disappears?
        A.    Certain data is selected in the Data Query - reset or change the data query selection.

        Q.    Can I scan check receipt data into RMP?
        A.    Not until there is a standardized check receipt.

 

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Copyright © 1995  [Royalty Management Services, Inc.].  All rights reserved.
Revised: November 01, 2002.